Your request is immediately turned into a ticket. This avoids long waits on the phone and ensures you get top priority if your machine has stopped. Your request will be taken care of in a maximum of 20 minutes.
Using this function, just press the "Help" button and the machine will send all the necessary information for a quick diagnosis to the service centre nearest to you.
You don’t know the issue? Don't worry, your machine will tell us.
Remote Support
Remote support allows our experts to intervene remotely and in real-time, if needed, to diagnose problems accurately and find a quick and effective solution.
Nearby. Smart. Convenient.
App support
Active Eye:
the future of remote support is already here
Active Eye is the app for the augmented reality assistance that you can use on your smartphone or tablet. You can chat in any language thanks to the automatic translation, share videos, photos and the screen in real-time so we can show you the points of intervention.It will be just as being there with you.
Download the app from:
MONITORING
You can check your situation in real-time
BLMportal
Your online portal, everything you need
BLMportal has been developed for you, with all you need just a click away. You can conveniently access it from any device to check your production.
Monitoring
Maintenance
Technical assistance
Training
E-commerce
Simple. Convenient. Worry-free.
In the E-shop section of BLMportal you can conveniently buy everything you need for your plants online.
Services, consumables, select what you need, put it in the cart and complete your order.
BLManalytics
Know your production performance at any moment
Support your decisions. BLManalytics provides a range of useful information you need to maximisemaximize production efficiency and reduce maintenance costs and downtime.
Maximize the efficiency of your plant. Use machine data to determine the real operating conditions and take targeted actions when necessary.
MAINTENANCE
Gives you support for maintenance
Maintenance plans
Prevent machine downtime and always get the best possible results from your processes.
Our plans offer routine maintenance interventions, targeted actions on specific system components, interventions in case of failures or malfunctions and selected spare parts.
Teleser/ArTube
Remote support
BASIC
Routine maintenance
Remote support
Extended
Specific inspection
Routine maintenance
Remote support
Advanced
Repairs
Routine maintenance
Remote support
Premium
Spare parts
Repairs
Routine maintenance
Remote support
Software updates
Work more smoothly, enhance your possibilities, be always one step ahead of the others.
Every time you update our software you get new functions, smart "shortcuts" and you develop new best practices.
Genuine spare parts
Quality you can always count on
Extend your machine life with our genuine spare parts.
We make sure you have the right part for your model, obtained from the best quality materials and with the highest construction standards.
The training you need to retain your competitiveness.
Improve your expertise and exploit all the potentialities of your machine.
Our programs are available both online and in person and include introductory and advanced courses for any level, as well as tailored training programs suitable for any need.
Service overview
Discover the various options available and sign the contract that best suits your needs, choosing the service package that you prefer.
Maintenance plans
Remote support
Software updates
Academy
Customized packages
BLManalytics
Avoid breakdowns and downtime
Increase productivity
Increase the service life of the system
Reduce part cost
Return to production immediately
Real-time problem solving
Increase productivity
Increase the service life of the system
Reduce cycle time
Reduce part cost
Generate bending equipment drawings automatically
Return to production immediately
Real-time problem solving
Learn about the latest technological innovations and software releases
Increase productivity
Reduce cycle time
Reduce part cost
Avoid breakdowns and downtime
Learn about the latest technological innovations and software releases
Increase productivity
Reduce cycle time
Reduce part cost
Make operational decisions quickly
Avoid breakdowns and downtime
Learn about the latest technological innovations and software releases
